WORKPLACE SPIRITUALITY AND SALES GROWTH OF TRANSPORT COMPANIES IN BENUE STATE: AN EMPIRICAL STUDY OF BENUE LINKS NIGERIA LIMITED, MAKURDI - NIGERIA

Tyoapine John Hanmaikyur (PhD), Ringim Kabiru Jinjiri (PhD), Isaac Igbe (PhD)

Abstract


This study investigated effect of Workplace Spirituality on Sales Performance of Benue Links Nigeria Limited, Makurdi, Nigeria. A survey design was adopted for the study. Needed data for the study was collected from 46 staff of the area studied. Data collected was analyzed at a 5% level of significance with the aid of descriptive statistics in the analysis of respondent's demographic characteristics while linear regression was used to test the hypotheses. Findings from the result of analysis revealed that workplace spirituality has positive significant effect on performance in Benue Links Nigeria Limited, Makurdi (P-value 0.000 < α 0.05; β=.864; t=28.256). With workplace spirituality attaining a constant zero, it was clear that sales growth would be .547 and a unit increase in workplace spirituality would ordinarily enhance the increase of sales growth by 62.5 %.  The study also found that the p-value for service quality (.000) was less than 0.05 which is an indication that workplace spirituality has a positive effect on sales growth in Benue Links Nigeria Limited, Makurdi. The null hypothesis was therefore rejected. Based on the above findings we have no option than to conclude that workplace spirituality has significant effect on sales growth in Benue Links Nigeria Limited, Makurdi. It was recommended (among others) that Management of Benue Links Nigeria Limited should put in place spirituality in their work place to facilitate sales growth in a better way than its competitors.


Keywords


Effect, Workplace Spirituality, Sales Growth, Performance, Benue Links Nigeria Limited.

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