PRINCIPALS’ COMMUNICATION SKILLS AND ADMINISTRATIVE EFFECTIVENESS IN SECONDARY SCHOOL IN ILORIN-WEST LOCAL GOVERNMENT AREA, KWARA STATE

Abstract

This study looked into the communication skills of secondary school principals for administrative effectiveness in the Ilorin-West Local Government Area (LGA). The researchers used a descriptive survey design. Two research questions and a null hypothesis served as its guiding principles. The study's sample included 40 principals from the Ilorin-West LGA.  Data were gathered using a tool created by the researchers called the Communication Skills Questionnaire (CSQ). Two experts from the Education Management units of Al-hikmah University, Ilorin validated the instrument. The reliability was established using the test-retest approach, which produced a coefficient using the Cronbach Alpha method of 0.81 correlations. The data was examined using the mean and standard deviation. The examination of the data indicated that issues resulting from inadequate communication skills include low educational standards, difficulties implementing educational policies, misunderstandings, and a lack of harmony among the objectives of the school. These findings led to certain recommendations, including the use of clear, concise language by principals, regular face-to-face communication, and attentive listening on the part of principals.