Muhammad Sabbah Nazrul Islam, Abdulmalik Abubakar Yusuf, Halima Shuaibu


This study examines the impact of financial technology (FINTECH) on financial service delivery of deposit money banks in Nigeria. The research design used as a guide is ex-post facto method, as the study entails the use of annual reports and accounts of listed deposit money banks in the Nigerian Stock Exchange (NSE); secondary data were sourced from the bank’s financial reports for the period of ten years from 2012 to 2021 as contained in bank’s annual reports and accounts. Descriptive statistics, correlation and regression analysis are used to analyze the data using SPSS 22 statistical software. The result showed that mobile banking, internet banking and POS banking have significant impact on the financial service of listed deposit money banks in Nigeria. Based on findings the study recommends that mobile banking should focus more towards improving benefits associated with mobile transactions by providing more convenience to users in terms of user friendliness, fast network, payment methods etc. Psychological factors should be protected by building users trust on internet transaction, providing them better security and privacy infrastructure companies can reduce the impact of internet risk and gain more users also POS banking should be made to enabled anyone, from business-entrepreneurs who want to turn their passion into their profession, to open a retail store and grow and hence will improve the banking sector.


Impact, FINTECH, Financial Service Delivery, Deposit Money Banks, Nigeria.

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